When a major U.S. city recognized that over 70% of its IT staff was eligible to retire within a three-year period, they immediately put into place a plan to start bringing in new IT staff and pairing them with the experienced veterans. Because their IT systems were almost exclusively developed in-house over 20 years, organizational IT knowledge was critical, and those required skills could not be obtained on the open market. Does this suggest another area that should be addressed in crisis management and contingency planning? In which plan or document should this issue have been addressed already?
All initial discussion board postings must meet the following requirements:
- Must be in APA format. There will be a reduction of points for posts that fail to use in-text citations and have an appropriate reference list. Please do not submit a response that is formatted as a letter, or any other type of informal correspondence.
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